Texas Tough Roofing LLC ("Texas Tough Roofing," "we," "us," or "our") is a roofing and exterior contractor based in Houston, Texas. This Privacy Policy explains what information we collect when you visit www.texastoughroofingllc.com (the "Website"), contact us, or work with us, how we use it, and the choices you have. By using the Website or giving us your information, you agree to this policy.
We do not sell, rent, or trade your personal information.
Information you give us. When you fill out a form on the Website, call us, email us, or hire us for a job, we may collect:
Information collected automatically. When you visit the Website, our website host (Wix) and similar tools may collect basic technical information, such as your IP address, browser type, device type, pages you visit, and the website that referred you. We use this to keep the Website working and to understand how people use it.
We use your information to:
If you agree to receive text messages from Texas Tough Roofing LLC, by checking the opt-in box on our Website form, or by telling us directly by phone or in person, we may send you text messages about your service with us. These messages may include:
Message frequency varies. How many texts you receive depends on your appointment and project.
Message and data rates may apply. Your mobile carrier's normal messaging and data rates apply.
Opting out. You can stop text messages at any time by replying STOP to any message from us. We will send one final text confirming you have been unsubscribed, and then we will stop texting you. If you want to start again later, reply START or contact us.
Help. Reply HELP to any message for help, or contact us at (832) 232-3271 or contact@texastoughroofingllc.com.
Consent is optional. You do not have to agree to text messages to request an inspection, get an estimate, or hire us. We can reach you by phone call or email instead.
Carriers are not liable for delayed or undelivered messages.
We do not share mobile opt-in data or phone numbers with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for the service providers that help us send the messages (such as our customer management and texting platform), and only so they can deliver messages on our behalf.
We only share your information when it is needed to serve you or required by law. This may include:
We do not sell your personal information, and we do not share your mobile number or text messaging consent with anyone for their own marketing.
Our Website uses cookies and similar technologies, mostly through our website host, to make the site work, remember your preferences, and measure site traffic. You can block or delete cookies in your browser settings. Some parts of the Website may not work properly without them.
We take reasonable steps to protect your information, including limiting who on our team can access it and using reputable software providers. No method of sending or storing information online is completely secure, so we cannot guarantee absolute security.
We keep your information for as long as we need it to serve you, honor warranties, keep business and tax records, and meet legal requirements. After that, we delete it or keep it in a form that no longer identifies you.
Our Website and services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
The Website may link to other sites, such as review sites, manufacturer sites, or social media. We are not responsible for how those sites handle your information. Please read their privacy policies.
We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and change the effective date at the top.
If you have questions about this Privacy Policy or your information, contact us:
Texas Tough Roofing LLC
100 Glenborough Dr, Suite 564
Houston, TX 77067
Phone: (832) 232-3271
Email: contact@texastoughroofingllc.com
Website: www.texastoughroofingllc.com
